Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, or using the ShopThings website and mobile application (collectively, the "Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our Platform.

These terms apply to all users of the Platform, including browsers, vendors, customers, merchants, and contributors of content.

2. Description of Service

ShopThings is an online marketplace that connects buyers with sellers of authentic African products, including but not limited to fashion, art, crafts, textiles, jewelry, beauty products, and home goods. We provide a platform for transactions but are not a party to the actual sale between buyers and sellers.

Our services include product listings, search functionality, payment processing facilitation, messaging systems, and customer support.

3. User Accounts

3.1 Account Creation

To access certain features of our Platform, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms or for any other reason we deem appropriate.

4. Seller Terms

4.1 Seller Verification

All sellers must complete our verification process before listing products. We reserve the right to approve or reject seller applications at our discretion.

4.2 Product Listings

Sellers are responsible for providing accurate product descriptions, images, and pricing. All products must be authentic and comply with applicable laws and regulations.

4.3 Order Fulfillment

Sellers must fulfill orders promptly and provide accurate shipping information. Failure to fulfill orders may result in account suspension.

4.4 Fees and Payments

Sellers agree to pay applicable transaction fees and commissions as outlined in our Seller Agreement. Payments are processed according to our payment schedule.

5. Buyer Terms

5.1 Purchase Process

By placing an order, you agree to pay the listed price plus applicable taxes and shipping fees. All sales are final unless otherwise specified in our return policy.

5.2 Payment

Payment is due at the time of purchase. We accept various payment methods as displayed during checkout. You authorize us to charge your selected payment method.

5.3 Shipping and Delivery

Shipping times and costs vary by seller and destination. We are not responsible for shipping delays caused by carriers or customs authorities.

6. Prohibited Activities

You agree not to:

• Use the Platform for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Transmit any viruses, malware, or harmful code
• Harass, abuse, or harm other users
• Impersonate any person or entity
• Collect user information without consent
• Interfere with the Platform's operation
• Sell counterfeit or inauthentic products
• Manipulate reviews or ratings
• Circumvent our security measures

7. Intellectual Property

The Platform and its content, including but not limited to text, graphics, logos, images, and software, are owned by ShopThings or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of our content without our express written permission.

8. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Platform.

By using our Platform, you consent to the collection and use of your information as described in our Privacy Policy.

9. Disclaimers and Limitation of Liability

9.1 Platform Availability

We strive to maintain Platform availability but do not guarantee uninterrupted access. The Platform is provided "as is" without warranties of any kind.

9.2 Third-Party Content

We are not responsible for the accuracy, quality, or legality of products listed by sellers. Transactions are between buyers and sellers directly.

9.3 Limitation of Liability

To the maximum extent permitted by law, ShopThings shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform.

10. Dispute Resolution

We encourage users to resolve disputes directly with each other. If a resolution cannot be reached, we may provide mediation services at our discretion.

Any legal disputes shall be resolved through binding arbitration in accordance with the laws of [Jurisdiction], except where prohibited by law.

11. Modifications to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the Platform.

Your continued use of the Platform after changes are posted constitutes acceptance of the modified terms.

12. Termination

Either party may terminate this agreement at any time. Upon termination, your right to use the Platform will cease immediately.

Sections relating to intellectual property, disclaimers, limitation of liability, and dispute resolution shall survive termination.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact us: